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Original review: Sept. fifteen, 2022

I received the bundle a few weeks before the bodily delivery appointment. We delivered at 12:00. I had a bad experience with them. The service was not there till morning. The hospital people were non assuasive me to put that handbasket with all those three dissimilar things in the room. I shipped information technology to my friend nearby. He came and left it in the morning and then that their person would pick it up. Their pickup should be a bit flexible.

Original review: Aug. 23, 2022

Americord is very responsive. I like it when I call and a human picks upwardly the phone and answers most of the questions. The rep I worked with was very helpful. The only thing is, I have a lilliputian problem when I telephone call for pick up. The representative who picks upwards the phone has a heavy accent at the time. Then it takes a little flake. It’southward a little hard for me to sympathise. I have to talk very loud in the patient room. Other than that, it’s okay.

Original review: March 1, 2022

Americord was running a promotion during the time that I was having a baby and they did one extra blazon of storage that other companies didn’t do. They were super helpful, even the twenty-four hour period that I was having the baby. There were some miscommunications. It was a weird process and the courier didn’t know what was happening. He was asking us for shipping labels and my hubby had to call Americord and iron it out during that time. The courier was supposed to have been the one taking care of that stuff.

Also, I was wondering if Americord received the stuff or if they stored it. It was not scary, but information technology’s one of those things where you don’t actually know what’s happening. Simply because Americord is so communicative, information technology relaxes you a little bit. They call well-nigh once a month simply to check in. On the whole Americord has been great. Luckily, I haven’t needed to utilise any of the stuff that I stored. My husband has MS and if he had banked some of his stalk cells, it could have helped him in his treatment. Go with Americord. Information technology makes sense.

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Original review: Feb. 23, 2022

The customer service was really prissy. Customer service makes a difference when you lot feel comfy talking or you feel secure, given something as large as your infant’s cord. For me, that was a lot. The follow-up was amazing. When I chosen and let them know that I delivered the babe, they got at that place in less than an hour. Every time that I call and I accept any questions, they’re really, really nice. They explicate everything to me. The person who initially got me into Americord was astonishing.

Original review: Feb. 4, 2022

Nosotros had some small changes during the bodily collection sample and it was a very seamless process, and then was the option-upwards. The person that came and picked it up was all very easy, which was great because nosotros were really stressed and new baby at the time. Nosotros weren’t sure if he was gonna accept to come into the hospital or non considering of COVID. One affair to worry nearly is having to notice him. But he was waiting correct outside of our door for u.s. but to driblet it off. Americord has met our expectations so far. Our baby’due south cord blood has been banked and that’s all nosotros were looking for.

Original review: March 18, 2022

Americord has collected the cord on fourth dimension when I was in the hospital. It was smooth. They always respond very on fourth dimension. I enjoy their service. Y’all should give it a endeavor because just in case in the future you demand to use information technology, you won’t feel regret for doing information technology.

Original review: March 10, 2022

Everybody was really nice. They had great customer service. My husband did all the inquiry on the different banks that were bachelor. But Americord stood out because they were able to capture a higher percent of the pluripotent stem cells.

Original review: Feb. 24, 2022

I called them and they were easy to work with. The person that I spoke with told me he would overnight the kit to me. It put me at ease. Then everything came in and the kit was pretty unproblematic to use. They contacted me and let me know that they received the kit. Their customer service has been skillful. Every interaction I’ve had has been adept. They phone call me dorsum pretty fast.

Original review: Sept. 22, 2021

The service has been good and they gave united states skillful information. Nosotros recollect information technology’south a good opportunity for our child’s health in the future or for us if anything comes up.

Original review: Sept. 8, 2021

Americord seemed like a good fit when we compared prices and options. They were good near following up. Preserving the babe’s cord blood is valuable if you lot have an example where you have to use it and you’re able to.